In Mid-Air Drama, Air India Flyer Abuses Passenger Minutes Before Landing

New Delhi:

Unruly scenes were witnessed mid-air after a passenger reportedly misbehaved with another flyer on board an Air India flight from Amritsar to Delhi today. The incident happened when preparations were underway for landing, Air India said.

The airline said that a member of the cabin crew noticed a passenger on board flight AI454 “standing in the aisle, engaging in a verbal altercation with another passenger”.

“The second passenger reported to the crew that the individual was being abusive,” Air India said in a statement.

It said the complainant was relocated to a business class seat for the duration of the landing and that the disruptive passenger was handed over to the airport security after the flight landed in Delhi.

“Our cabin crew immediately de-escalated the situation by relocating the second passenger to a business class seat for the duration of the landing,” the airline said.

Air India, insisting that the airline maintains a zero-tolerance policy towards disruptive behaviour, said the pilot-in-command “notified our security team on the ground about the situation, who were present upon the flight’s arrival in Delhi. The disruptive passenger was handed over to the airport security for further investigation.”